Are you staring at a black screen on your Hisense TV instead of your favorite show? You're not alone. This common issue can be frustrating, but fortunately, there are several steps you can take to troubleshoot and fix the problem. This guide will provide you with a comprehensive list of solutions for more guide and solutions visit Smart TV Master, so you can get back to enjoying your home entertainment setup. 

How to Fix Hisense TV Black Screen Issue

Examine the Power Supply of Hisense TV

 The first step in troubleshooting your Hisense TV black screen issue is to check the power supply. Ensure that your TV is properly plugged into an outlet and that the power cord is securely connected. A loose connection can often be the culprit behind a black screen. Inspect the power cable for any visible damage. Sometimes, a frayed or damaged cable can cause power issues. If you notice any damage, replace the power cable immediately. Additionally, make sure the outlet you're using is functional by plugging in another device to see if it powers up. Finally, check the power button on your TV and remote control. Make sure they are functioning correctly, as a faulty power button might be stopping your TV from turning on properly. 

Restart your Hisense TV

 Sometimes, a simple restart can resolve many technical issues, including the black screen problem. To restart your Hisense TV, follow these steps: 

  1. Turn off the TV using the remote control or the power button on the TV.
  2. Unplug the TV from the power outlet.
  3. Wait for at least 60 seconds before plugging the TV back in.
  4. Turn the TV on again using the remote control or the power button.

 This process helps in resetting the TV's internal system and can often solve the black screen issue. 

Check the HDMI Cables and Ports

 Another common cause of a black screen on your Hisense TV could be faulty HDMI cables or ports. Follow these steps to check and resolve HDMI-related issues: 

  1. Ensure that the HDMI cables are securely connected to both the TV and the external devices, such as a gaming console or a streaming box.
  2. Inspect the HDMI cables for any signs of damage or wear. If the cables appear damaged, replace them with new ones.
  3. Test the HDMI ports by connecting your device to a different HDMI port on the TV. Also, try using a different HDMI cable if you have one available.

 By checking and replacing faulty HDMI cables or ports, you can often fix the black screen issue. 

Switch to a Different Power Outlet

 Sometimes, the issue might not be with your Hisense TV but with the power outlet itself. To rule this out, try plugging your TV into a different power outlet. If your TV works fine with a different outlet, the original outlet might be faulty. In such cases, consider consulting an electrician to inspect and repair the problematic outlet. Ensuring a stable power source is essential for the proper functioning of your TV. 

Inspect the Standby Mode on Hisense TV

 Your Hisense TV might be stuck in standby mode, causing the black screen issue. To check if this is the case, follow these steps: 

  1. Press the power button on your TV remote to see if the standby light turns on or off.
  2. If the standby light is on, press the "Menu" or "Home" button on the remote to see if the TV responds.
  3. If the TV remains unresponsive, perform a hard reset by unplugging the TV from the power outlet and waiting for at least 60 seconds before plugging it back in.

 If your Hisense TV was in standby mode, these steps should help bring it back to life. 

Update Hisense TV Firmware

 Outdated firmware can sometimes cause various issues, including the black screen problem. To ensure your Hisense TV is running the latest firmware, follow these steps: 

  1. Press the "Menu" or "Settings" button on your remote control to access the TV's settings menu.
  2. Navigate to the "System" or "Support" section, and select "Software Update" or "Firmware Update."
  3. If an update is available, follow the on-screen instructions to download and install the latest firmware.

 Updating your TV's firmware can resolve many software-related issues and improve its overall performance. 

Contact Hisense Support

 If you've tried all of the above steps and your Hisense TV still has a black screen, it may be time to contact Hisense Support for further assistance. Their team of experts can help diagnose and resolve more complex issues that may be affecting your TV. When contacting Hisense Support, be sure to have your TV's model number and serial number handy. This information will help the support team provide you with the most accurate assistance. 


Dealing with a black screen on your Hisense TV can be frustrating, but by following the troubleshooting steps outlined in this guide, you can often resolve the issue on your own. From examining the power supply and HDMI connections to updating the firmware, these steps cover a wide range of potential fixes. Remember, if all else fails, Hisense Support is just a phone call or email away, ready to assist you with more advanced solutions. Don't let a black screen disrupt your home entertainment experience—take action today and get your Hisense TV back up and running.